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Can I change my booking?

You can change your booking up to 48 hours prior to pick up. Please write an email to the address given in the confirmation mail. There is no charge.

Can I cancel my booking?

Cancellation is only allowed up till 48 hours prior to pick up. If you cancel after that date you are obliged to pay the full rental fee.

If I am late returning the car is there an additional charge?

Rental days are based on 24 hour units, commencing at the time of pick up. If you return the car late, you will be charged a full day rate.

I have booked but have not received my email confirmation?

You will automatically receive an email confirmation. If you have not received an email confirmation please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  stating this fact. Then we will inquire into the matter.

Will I have to pay for a full tank of petrol?

The car will be provided to you with a full tank. If you do not return the car with a full tank we will charge you for the re-filling according to our re-filling chart.

Can I rent a car if I don’t have a credit card?

Yes, we accept cash.

What kind of credit cards do you accept?

In general we accept Visa,  American Express, Master card etc.

How do I make a complaint once the rental is over?

Please send an email to our manager at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  stating your agreement number and your complaint.

Can I take the car out of the country?

Yes, you may take car in one of the bordering countries, but additional payment will be required.

What do I need to pick up the car?

  • A valid credit card or cash
  • Driving licence: Must be valid and at least two years driving experience. If in non-roman alphabet you must have a translation.

What do I do if I have an accident?

In the event of an accident, it is important that details are reported to police (dial 122) and to DRIVE MONTENEGRO immediately. In case you are not at fault we will provide you with another vehicle.

You must also complete and sign any paperwork given by the police. Full details of third parties should also be obtained.

You should retain copies of all rental documentation in the event an insurance company is involved. Your insurance cover may be invalidated if this procedure is not followed correctly and this may prejudice any claim for compensation.

What if I return the car early?

If you either chose or had to return your vehicle, prior to the pre-booked completion date, we regret to say that we are unable to refund any of the unused rental time.

 Am I allowed to take the cars off-road?

In case the car is taken off road all insurances are null and void. Any and all damages attributable to the driving off-road will be charged to the customer.

Can more than one person drive the car?

Yes, but please state the other driver when you pick up the car. This is important for insurance reason and in case you are being pulled over by the police.

Children and safety

In many countries children under 135cm are required to sit in a child seat or booster. You can take these seats in Montenegro drive rent a car free of charge.

How can I get an invoice?

We will send an invoice to you by email after return of the car including all details. If this does not satisfy your special needs please don’t hesitate to make us aware of this and we will make any reasonable amendments.

Must I have my driver’s license with me?

Yes, we do only accept original drivers licenses which are not expired and in roman letters. We do not accept copies.

Once I have collected the car, can I extend the lease?

Generally yes, however in peak season from time to time we have to reject this request if other guests have made reservation and we are out of cars.

What should I do with paperwork pertaining to my rental?

We advise you to retain any paperwork you receive, including the rental agreement, final invoice, and fuel receipts - this will enable us to assist you in answering any questions you may have

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